Refund policy

We accept returns from the day of purchase up to 30 days after the end of your hunt.

To be eligible for a return, you’ll need the receipt or proof of purchase.

To start a return, contact us at info@datahuntguide.com.

If your return is accepted, we’ll refund your original payment method within 10 business days.

You can always reach out to us with any return questions at info@datahuntguide.com.

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Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a new order for the item you want.

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European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be in their original condition—unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is required.

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Refunds

We’ll notify you once your return is received and inspected, and let you know if your refund has been approved. If approved, your original payment method will be refunded within 10 business days. Please note it may take some time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@datahuntguide.com.